"The Great Good Workplace" is a podcast of a May 9, 2012, interview on the "Midday with Dan Rodricks" show on the Baltimore public radio station, WYPR FM 88.1. Adam Seth Litwin was joined on the show by Doug Claffey, CEO of the Baltimore consulting firm WorkplaceDynamics, and Eliot Wagonheim, the Midday show's business contributor. The interviewees and listener emailers and callers discussed what made a company a great place to work. Litwin emphasized employer empathy for employees and employers being open not only to listening to employee ideas and concerns but also to act upon worthwhile suggestions. Litwin cited the example of Southwest Airlines' co-founder and CEO Herbert "Herb" Dwight Kelleher who viewed satisfied and engaged employees as the keys to customer satisfaction and Southwestern's success.
